Mercure Aachen Europaplatz, Aachen

The hotel's location is not ideal, requiring a paid transportation to the city center, but it offers a nice walk to the city center and is close to the European equestrian championship. The rooms are perfectly fine, with very comfy beds and good free Wi-Fi, although there was a waiting time for the room readiness and a dividing door to the next room. The service is really friendly, especially at the bar and restaurant, with good value for money food available. The dining experience is amazing, catering well even for people with gluten problems, yet the price may not match the variety offered. The hotel's location, although not centrally placed, is convenient if you have a car, in a residential area starting at the A544 highway. The facilities, like room service, car hire, and housekeeping, add value to the stay. However, the price to the city center is a downside, contrasting with the resort atmosphere close to the city.

The hotel had a mixed experience with clean and inviting rooms, but some areas needed more attention to detail. The service was friendly and professional, although there were occasional interruptions. The location was convenient for the motorway but less so for the town center. The dining experience was enjoyable overall, but the value for money aspect was a bit lacking.

My stay at the hotel was overall pleasant, with clean and comfortable rooms. The staff was very friendly, but there were some issues with the air conditioning. The location was convenient for travelers with cars, although a bit far from the city center. Dining options were good, but a bit expensive. The hotel offered safe and spacious parking for added convenience.